WHAT WE HAVE LEARNED
Businesses suffer 42-54%
pipeline revenue loss to
competitors by failing to
convert inbound leads
1
Businesses do not reply fast enough and sometimes not at all
The competition sweeps in to steal revenue
Businesses who use PBrain
experience pipeline revenue
improvements of 8-10%
We engage Immediately
PBrain captures customer attention when their purchase intent is highest.
We stop your customers from looking for alternatives immediately.
We qualify Customers
PBrain probes to understand the customer needs and identify their interest level.
We ensure we gather information gradually so your customers feel served and not pressured by forms or long messages.
We Secure Customer Commitment
PBrain escalates sales-qualified leads to human agents once the order is secured and the customer has committed to your company.
We email the order details and the chat log to your sales team for you to do a personalized follow up.
WHY?
2
Businesses do not nurture every sale to progress customers
Customers drop-off
due to lack of direction
THIS IS HOW
3
Businesses do not secure purchase commitment quickly
Customers will still engage with their competitors
Context aware replies within seconds to lock in customer interest
PBrain probes customers for relevant qualifying info
PBrain escalates to human agents once purchase criteria has been met
PBrain handles support queries to enhance assurance
Pbrain secures purchase commitment from
in-bound customers before the competition can
Immediate automated replies within seconds
Immediate automated replies within seconds
Query Handling
& support functionality
Context aware reponses and data collection in conversation
Routing automation and qualification logic
Post-escalation customer assistance behaviour
Our Clients
